Manage Cancellation Request & Refund - By Shop Owner/Website Admin
Schedule Delivery for WooCommerce lets the shop owner approve Shopper’s cancellation request of the delivery of the order for specific dates.Approve delivery cancellation by Shop owner
- Go to WooCommerce → Orders.
- Shop owner can see the list of Orders. Click on Order to view the order details.
- In the Edit Order Details page, By clicking on the Plan delivery details accordion. The Plan Delivery Details table will be listed with Date, Quantity, Status, and Action.
- When a shopper has requested for cancellation, the Refund status of that particular date will be displayed as User Hold.
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- Click on the Refund button and a pop message appears to confirm the refund. Click on the OK button to confirm the cancellation.
- The order refund confirmation email will be sent to the Shopper once the order is successfully refunded.
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